Your privacy matters to us. This page explains clearly and honestly what personal information moonstar88 collects, how it is used, and the choices you have as a player based in the Philippines. We keep it straightforward so you always know where you stand.
Last updated: June 2025. This policy applies to all players accessing moonstar88 from the Philippines.
When you register and use moonstar88, we collect personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, and mobile number provided at registration. We also collect payment-related information such as your GCash or Maya account reference and bank transfer details, which are used solely for processing deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs in order to maintain platform security and improve your experience. We do not collect sensitive personal information such as government-issued ID numbers unless you are required to complete identity verification as part of our account security process. All information collected is limited to what is genuinely necessary for providing our services and complying with applicable legal requirements. You will always be informed of any additional data collection that falls outside the scope of standard account operation.
The personal information we hold is used exclusively for the purposes of operating your moonstar88 account, processing financial transactions, and providing you with access to our full range of games and sports betting features. We use your contact details to send you account-related notifications such as transaction confirmations, security alerts, and updates about changes to our platform terms or policies. Technical and session data is analysed internally to identify and resolve platform issues, prevent fraudulent activity, and optimise performance across mobile and desktop devices used by players across the Philippines. We do not use your personal data to build advertising profiles, sell to data brokers, or share with unaffiliated third-party marketing partners. Aggregate and anonymised data may be used for internal analytics and reporting purposes, but this data cannot be linked back to any individual player. Where we are required by Philippine law or regulation to disclose certain player information to a relevant authority, we will comply with that obligation and will notify you where legally permissible. Any new use of your data that goes beyond the purposes described in this policy will require your explicit consent before it is implemented.
moonstar88 does not sell, rent, or trade your personal information to third parties under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who facilitate GCash, Maya, and bank transfer transactions on behalf of Philippine players. These service providers are bound by strict confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared. We may also be required to disclose personal information in response to a lawful request from a Philippine government authority, court order, or other legal process, and we will comply with such obligations as required by law. In the event that moonstar88 undergoes a business restructure, merger, or transfer of ownership, player data may be transferred to the successor entity, and you will be notified of any such change. We do not share your information with any entity outside the Philippines except where required by the technical architecture of our payment processing partners, and in all such cases appropriate data transfer safeguards are in place. You may contact our support team at any time to ask about specific third-party arrangements that affect your personal data.
As a registered player based in the Philippines, you have the right to access the personal information that moonstar88 holds about you, and to request a copy of that data in a readable format at any time. You may also request that any inaccurate or incomplete information in your account be corrected, and we will action such requests promptly once your identity has been verified. If you wish to have your personal data deleted, you may submit a deletion request to our support team — please note that certain data may need to be retained for a defined period in order to comply with applicable Philippine legal and regulatory requirements. You have the right to object to any processing of your data that you believe falls outside the legitimate purposes described in this policy, and we will review and respond to all such objections within a reasonable timeframe. You may also request that we restrict processing of your data while any objection or correction request is being investigated. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. All data rights requests can be submitted by contacting our support team using the contact details provided on the platform.
moonstar88 retains your personal data for as long as your account remains active and for a further period as required by applicable Philippine law, which may include obligations related to financial record-keeping and regulatory compliance. Once the applicable retention period has elapsed and no outstanding legal obligations remain, your personal data will be securely deleted or anonymised in accordance with our internal data management procedures. We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction — these include encrypted data transmission, access controls, and regular security reviews of our platform infrastructure. While we take all reasonable steps to protect your data, no online system can guarantee absolute security, and you are encouraged to use a strong, unique password for your moonstar88 account and to keep your login credentials confidential. In the event of a data security incident that affects your personal information, moonstar88 will notify affected players and the relevant Philippine regulatory authority in accordance with applicable data breach notification requirements. Your account password is stored in a hashed format and is not accessible in plain text by any member of our team. If you suspect that your account credentials have been compromised, you should contact our support team immediately.
moonstar88 may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices, and the effective date at the top of this page will always indicate when the most recent revision was made. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Where a change to this policy materially affects your rights or the way we use your data, we will make reasonable efforts to notify you through your registered contact details or through a prominent notice on the platform. Continued use of the moonstar88 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure by contacting our support team. Previous versions of this policy are not published but may be provided on request. For any questions about this policy or your data, you can reach our team at the contact details listed on the platform.
The questions Philippine players ask most about how moonstar88 handles personal information.
Check our FAQ for quick answers, or head to your account to review and manage your personal data settings directly.